- How long does it take to ship after placing an order?
We will process your order as quickly as possible after confirming it, usually within 1-3 business days. - What if the size of the item you received is not right?
You can request a return or exchange according to our return policy. Please ensure the item is in good condition and contact our customer service within the specified timeframe. - How can I confirm the order’s success?
After placing an order, you will receive a confirmation email with the order number and item details. - What payment methods are available?
We support a variety of major payment methods, which can be found on the checkout page. - What if there are quality issues with the item?
If you experience quality issues with the item you received, please take a photo and contact us promptly. We will verify the issue and process a return or refund. - How long does shipping take?
Shipping times vary by region and may be affected by logistics and customs clearance. - Can I change my delivery address?
Before your order is shipped, you can contact our customer service to change the delivery address. Once your order has been shipped, the address cannot be changed. - How can I track my shipment?
After your order is shipped, we will provide you with a tracking number. You can check the delivery progress on the logistics company’s website or platform. - Can I cancel my order?
If your order has not yet entered the shipping process, you can request a cancellation. If your order has already been shipped, you will need to follow the return process. - How can I contact customer service?
If you have any questions, you can contact our customer service team via email: mccormickdamiyah@gmail.com
